Warranty

Lynchwood Creations proudly has a 12-month guarantee on all of our products.

Shipping & Delivery

Free Shipping NZ wide
International Shipping – Please contact us for a quote to ship to your destination

Returns

We are happy to exchange or refund your goods, within 14 days with proof of purchase, providing the goods are unused and in their original condition.

We regret we are unable to return or exchange sale items so please choose carefully.  If sale items are sent back to us without prior arrangement then you will be required to cover the cost of postage to have it returned back to you. If the goods are faulty we will meet our obligations under the Consumer Guarantees Act to provide a remedy.

Lynch Wood Creations prides itself on impeccable packaging, each item is packed with care and precision before shipping.  We ask that all returns are unused and respectfully packed.

To return your order just pop it back to us with a note with your Name, Order Number and request for Refund or Exchange and we will process it when it arrives back.  You will need to include a self-addressed postal or courier bag if you are requiring an exchange. Please ensure it meets the Terms and Conditions before posting it back.

Lynch Wood Creations Consumer Data Privacy

Lynchwood Creations
West Coast
New Zealand

Consumer Data Privacy

Any personal information you provide to Lynchwood Creations relating to the Lynch Wood Creations will only be used to notify you of Lynch Wood Creations services and activities. Lynch Wood Creations will hold the information securely and will not disclose it except for this purpose or when required by law. You have the right to inspect and update your details at any time. Lynch Wood Creations is strongly committed to protecting your privacy and the security of your personal information.

How does Lynch Wood Creations protect customer information?

When you purchase a new order with Lynch Wood Creations through the website, your information is transmitted over a secure server. Your online transactions for the Lynch Wood Creations automatically take place on a secure server. All information is encrypted before it is transmitted using SSL technology. Once your credit card is processed we do not retain your credit card number, an added measure of security for your credit card information.

What about the privacy of my personal information? Will the information be sold to third parties?

We will not sell, trade, rent, or give individually identifying information to third parties. Lynch Wood Creations uses the personal information collected from you in the registration process to help us create your user account, to contact you about your account or order and if we have questions.

Security Capabilities and Policy for Transmission of Payment Card Details

Information supplied by e-commerce gateway provider. i.e. Payment Express/ANZ

For credit card transactions, your information is secured by using 128-bit Secure Sockets Layer (SSL) technology, which encrypts information you input.